Nextgen SME sales and service model
Tuesday 22 September 2026Umsebenzi Ophambili: Amava e-Phygital Okwamkelwa kweeCustomer Isicatshulwa seNcwadi: Ukwenziwa kwedijithali kwabathengi kunye neemveliso ezahlukeneyo kudityaniswe kwiqonga elinye liqela le-Akbank Service Design Team ngendlela ye-phygital ukuze kufikeleleke ngaphandle kwamasebe. Ngokungafaniyo neenzaleli, iibhathi zeemveliso ezininzi ezenzelwe umntu ngamnye zinikezelwa kuntsinjelo enye, apho ukusetyenziswa kwedijithali kweemveliso ezifika kwisixhenxe kuyakwazekayo. Iphepha kunye nobukho obubonakalayo bususwa ngokuvunywa kwesivumelwano sedijithali, okwaziswa njengendawo yabo yokuqala yotshintsho lokusetyenziswa kweselula. Imodeli yentengiso esekelwe kumvuzo isetyenziswa ukwandisa kokubini ubunzulu bobudlelwane babathengi kunye nokusebenza kakuhle kwentengiso.
Igama leprojekthi : Nextgen SME sales and service model, Igama labayili : Akbank Service Design Team, Igama lomthengi : AKBANK T.A.Åž..
Olu luyilo olumangalisayo luphumelele imbasa yoyilo lwesilivere kwifashoni, isinxibo kunye nokhuphiswano loyilo lwesambatho. Ngokuqinisekileyo kuya kufuneka ubone iipotifoliyo yoyilo lwesilivere esiphumelele ukufumana ezinye izinto ezintsha, ezintsha, ezendalo kunye nefashoni yoyilo, iimpahla kunye noyilo lwempahla.